This page explains how to delete your data from apps published by Digsil (Murad Ali Shah) on Google Play — including Mentora – AI Math Tutor and Halal Chef — and from this website. You do not need to install the app to make a request: you can use the form below or email support@digsil.com.
1. Our apps do not use accounts
You do not sign up or log in to use our apps, so there is no account with a password or profile for us to close. Most of your data — history, saved recipes, preferences and subscription status — is stored only on your device. Our servers do not keep the content of AI requests after the answer is delivered.
2. Delete data on your device (instant)
- In the app: open Settings and choose Clear data / Clear all data where the option is available.
- In Android: Settings → Apps → select the app → Storage & cache → Clear storage (or Clear data).
- Uninstall the app. Android deletes the app's local data. If Android backup is switched on, a copy may be held in your Google account; you can delete it in Google Drive → Backups or your device's backup settings.
Clearing app data also resets Halal Chef's anonymous app identifier; a new, unrelated identifier is created the next time you open the app.
3. Ask us to delete data we hold
Some data may be held by us or by our service providers:
- emails and messages you sent us (support, privacy or contact form);
- crash reports linked to a Crashlytics installation identifier;
- short-lived security logs and rate-limit counters;
- records connected to a purchase (the purchase itself is held by Google Play).
Send a request with the form below or email support@digsil.com with the subject "Data deletion request" and include:
- the app name (for example "Halal Chef");
- the email address you contacted us from, if any;
- for purchases, the Google Play order number (it starts with "GPA.") so that we can find the right record.
Data deletion & privacy request
No account or app install needed. We reply from support@digsil.com within 30 days — usually much sooner.
4. What happens next
- We confirm we have received your request, normally within 3 working days.
- We may ask for a detail that helps us find the right data. We never ask for your password.
- We delete the data we hold and ask our service providers to do the same, within 30 days of a verified request. We tell you when it is done.
5. What is deleted and what is kept
| Data | What happens |
|---|---|
| Support, privacy and contact-form messages | Deleted |
| Crash reports and anonymous identifiers we can link to your request | Deleted, or removed automatically within 90 days |
| AI request content | Not kept after the answer is delivered, so nothing to delete |
| Security logs and rate-limit counters | Not linked to your identity; rotated automatically |
| Purchase and tax records | Kept only as long as the law requires (for example for accounting); never used for anything else |
| Your Google Play order history | Held by Google; manage or delete it in your Google Account |
Subscriptions are separate. Deleting data does not cancel a subscription. Cancel it in the Google Play Store app: Profile → Payments & subscriptions → Subscriptions.
6. WordPress plugin users
Digsil 404 SEO Guardian stores its logs and redirect rules in your own WordPress database and sends no site data to us. To delete it, clear the logs in the plugin's settings or deactivate and delete the plugin from Plugins in your WordPress dashboard.
7. Website visitors
To delete a message you sent through this website, use the form above or email support@digsil.com from the same address.
More details about the data we collect are in our Privacy Policy.